11bed Terms & Conditions — Your Rights & Responsibilities

These Terms & Conditions ("Terms") constitute a legally binding agreement between users of the 11bed platform and 11bed ("we", "us"). By using the 11bed website (https://11bed.best) or mobile application, you are deemed to have automatically accepted these Terms.

11bed is a licensed online Sports Betting and gaming platform. It is your responsibility to read these Terms & Conditions in full before using our services. If you disagree with any part of these terms, please refrain from using our platform.

These Terms & Conditions were last updated in January 2026. We reserve the right to amend these terms at any time, and registered users will be notified of any changes by email.

To use the 11bed platform, you must meet all of the following requirements:

• You must be at least 18 years Minors are strictly prohibited from using our platform.
• Online betting must be legally permitted in the country or region where you reside.
• You must register under your own identity — accounts cannot be opened in someone else's name.
• You must be of sound mind — betting is prohibited for individuals with mental health conditions.
• If you have previously been banned from 11bed for any reason, you will not be permitted to open a new account.

11bed may request age and identity verification at any time. Withdrawals may be placed on hold until the verification process is complete.

Registration on 11bed is completely free. You must provide accurate and truthful information during sign-up. If false information is found to have been used, the account will be closed.

Only one account per person is permitted. If a single person holds multiple accounts, all accounts will be terminated and all bonuses and winnings may be forfeited.

• Keep your password confidential and do not share it with anyone.
• If you notice any unauthorized access to your account, contact our support team immediately.
• You are responsible for all activity carried out on your account.
• Keep the phone number and email address provided during registration up to date at all times.

For security purposes, 11bed may request OTP or biometric verification at any time. This is done to protect your account — please do not consider it an inconvenience.

11bed supports Bangladesh's major mobile banking services — Mobile Pay, Nagad, and Rocket. Deposits are generally instant, and withdrawals are typically processed within 15 minutes to 24 hours.

• Minimum Deposit Amount: ৳300
• Minimum withdrawal amount: ৳500
• Maximum daily withdrawal limits may differ for premium members.
• Transactions may only be made from a mobile banking account registered in your own name.
• Making payments through third-party accounts is strictly prohibited.

If there is a delay in payment processing, please contact our support team. For suspicious transactions, we may request additional verification and temporarily place the transaction on hold.

11bed offers its members a variety of bonuses and promotional offers. Each offer comes with specific terms and conditions, which are outlined in the respective offer details.

General Terms for Welcome Bonus:

• The welcome bonus applies once per new member only.
• Wagering requirements must be met before any bonus can be used.
• Bonuses are generally valid for 30 days from the date of issue.
• Minimum odds requirements may apply when placing bets with bonus funds.
• Bonuses credited to your account cannot be transferred or sold.

11bed reserves the right to modify, cancel, or update the terms of any promotional offer at any time. Members will be notified of changes before any active offer expires.

Keep the following rules in mind when placing bets on 11bed:

• Once a bet is confirmed, it cannot be cancelled. However, you may use the cash-out option if it is available.
• Bet outcomes are determined based on the official results of the relevant sports federation.
• If a match is cancelled or postponed, the stake for that bet will be refunded.
• Odds in live betting can change at any time — the odds at the moment you confirm your bet are final.
• We reserve the right to void any bet that was placed based on odds displayed due to a technical error.

If you have any dispute regarding a bet result, please contact our support team within 48 hours of the result being published. Disputes raised after this period will not be accepted.

The following activities are strictly prohibited on the 11bed platform and will result in immediate account closure:

• Match Fixing or Data Manipulation — Placing bets using insider information.
• Money Laundering — Using the platform to launder illicit funds.
• Arbitrage Betting — Strategies that exploit bonus offers or odds discrepancies to guarantee a profit.
• Bots or Automation — Placing bets automatically using software or scripts.
• Multiple Accounts — Holding multiple accounts under the same identity or different identities.
• Hacking or Cyber Attack — Attempting to compromise the security of the platform.

Any involvement in the above activities will result in immediate account closure, forfeiture of all balances, and legal action where necessary.

You can close your 11bed account at any time by emailing our support team or reaching out via live chat. Please withdraw any remaining balance before closing your account.

11bed may close or suspend an account under the following circumstances:

• If evidence of a terms violation is found.
• If signs of fraud or suspicious activity are detected.
• If KYC (Know Your Customer) verification is incomplete.
• When required by a court order or regulatory authority.

11bed is a strong advocate of responsible betting. Betting is for entertainment — it should not be seen as a source of income or a way to pay off debts.

The following tools are available to you on our platform:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Loss Limit: Betting will be automatically suspended if losses exceed a set threshold.
• Session Timer: Automatic logout after a set period of inactivity.
• Reality Check: Review your betting history and spending regularly.
• Cooling-Off: A betting break of 24 hours to 30 days.

If you're struggling with betting, seek expert help. For more information, visit our Responsible Gaming View page.

Protecting your personal information is our top priority. To learn how we collect, store, and use your data, please review our Privacy Policyare detailed here.

• Your personal information is never sold to third parties.
• Payment information is secured with 256-bit SSL encryption.
• Betting history and financial records are retained for as long as required.
• Contact support if you wish to access or delete your personal data.

11bed strives to deliver the highest quality service; however, our liability is limited in the following circumstances:

• If a bet is lost due to an internet connection failure.
• If losses occur due to issues with your device or browser.
• If your account credentials are compromised due to your own negligence.
• If payment is delayed due to third-party service (mobile banking) processing times.
• If the platform is temporarily unavailable due to unexpected technical issues.

In any dispute, 11bed's decision shall be considered final. We are, however, committed to always reaching decisions fairly.

11bed reserves the right to update these Terms & Conditions at any time. Registered members will be notified of significant changes via email or platform notification.

Continued use of the platform following any changes will be considered acceptance of the updated Terms.

Thank you for reading these Terms & Conditions. We want you to enjoy betting on 11bed safely, transparently, and with confidence.