Have questions about registration, login, bonuses, payments, betting, or security? Find your answers below.
Opening an account on 11bed is quick and easy. registration page Go and fill in the form with your mobile number or email address. Once you verify the OTP, your account will be created instantly.
You can play without KYC until your first deposit. However, verification via national ID or passport is required before making a withdrawal. This is to keep your account secure.
No. 11bed allows only one account per person. If multiple accounts are detected, all of them may be suspended and any funds held could be forfeited.
After 5 consecutive incorrect password attempts, your account will be locked for 30 minutes. After that:
Yes. You can request a temporary or permanent account closure from Account Settings. Make sure to withdraw any remaining balance before closing. For more details, Responsible Gaming View page.
A welcome bonus is available on your first deposit after registration. A match bonus of up to 100% is awarded based on the deposit amount. Wagering requirements must be met before the bonus can be used.
A wagering requirement refers to how many times you must bet your bonus amount before cashing it out. For example, a ৳500 bonus with a 20x requirement means you need to place ৳10,000 in bets. Full terms are listed on each offer page.
The original free bet amount cannot be withdrawn directly. However, any winnings from a free bet become withdrawable once the wagering requirements are met. Each free bet offer comes with its own terms and conditions.
11bed offers a weekly reload bonus. New offers go live every Monday, and a bonus is awarded on a minimum qualifying deposit. VIP members receive additional reload benefits.
Share your referral code with a friend. Once they register and make their first deposit, you'll receive your referral bonus directly to your account.
11bed supports the following payment methods:
Both deposits and withdrawals are available across all methods.
The minimum deposit via mobile banking is just ৳200. For bank transfers, the minimum is ৳500, and for crypto, the equivalent amount applies. No deposit fees.
Withdrawal requests are typically processed within 15 minutes to 24 hours. Mobile banking is the fastest option (15–30 minutes), while bank transfers may take 1–3 business days. Completed KYC verification helps speed up the process.
Deposits are typically credited within 5–10 minutes. If yours hasn't appeared:
You can withdraw up to ৳1,00,000 per day and ৳5,00,000 per week. VIP members enjoy higher limits. Large withdrawals may require additional verification.
11bed offers betting on more than 30 sports. Popular markets include:
Pre-match betting takes place before a match begins and offers stable odds. Live betting happens during the match — odds shift constantly and more markets become available. Live betting is more exciting because you can watch the game and make informed decisions in real time.
The cashout feature lets you secure partial or full returns on your bet before a match ends. If a "Cashout" button appears on your bet slip, you can use it at any time. The cashout amount depends on the live odds at that moment.
An accumulator (or acca) bet combines multiple selections into a single bet. If all selections win, the odds are multiplied together, making large payouts possible. However, if any single selection loses, the entire bet is lost. It's a high-reward, high-risk combination.
Yes. 11bed uses 256-bit SSL encryption. Your personal information and payment data are fully encrypted at all times. We never sell your data to third parties. For more details, visit our Privacy Policy Read here.
Go to Account Settings > Security > 2FA and enable it. Once your mobile number is verified, an OTP will be sent with every login. This is the most important security measure for your account.
Immediately:
The support team will investigate and freeze the account if necessary.
Get the 11bed app directly from our App Page Download from. The app is available for both Android and iOS. It may not be listed on the Google Play Store or App Store — downloading directly from our website is the recommended method.
To install the APK on Android, you need to allow "Unknown Sources." Go to Settings > Security > Unknown Sources and enable it. You can turn it off again after installation. Our APK is completely safe and malware-free.
No. You can log in to both the app and website using the same username and password. Your balance and bet history stay in sync everywhere.
Under Account Settings > Responsible Gaming, you can set daily, weekly, or monthly deposit limits. Decreasing a limit takes effect immediately; increasing one takes effect after 24 hours.
Use the self-exclusion feature to temporarily close your account for a set period — from 1 week up to 6 months. During this time, logging in or placing bets will not be possible. For more details: Responsible Gaming।
No. 11bed strictly enforces an 18+ policy. Age is verified at registration, and additional ID may be requested in suspicious cases. Protecting minors is our top priority.
Discover the key features that set our service apart.
Deposits complete in just 5 minutes and withdrawals in 15–30 minutes. Fastest transactions via Mobile Pay and Nagad.
Get live chat support in Bangla for any issue — our team is available around the clock, day or night.
Internationally licensed platform. SSL encryption and regular audits ensure the highest level of security.
From welcome bonuses to reload offers, cashback, and VIP perks — get value on every bet.
Bet on real-time odds during live matches and track live scores — all in one place.
A lightweight, fast app for Android and iOS. Play from anywhere and never miss a notification.
If you couldn't find an answer to your question, reach out to us through any of the options below.
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Now OnlineEmail us for detailed issues. You'll receive a response within 24 hours.
support@11bed.best