Betting is entertainment — not a livelihood. 11bed wants every experience to be enjoyable, not stressful. That's why we've built a suite of responsible gaming tools to help you set your own limits and stay in control.
Responsible gaming means treating betting as a form of entertainment — not as a solution to problems or a way to make money. At 11bed, we believe healthy, enjoyable betting is only possible when you know your own limits.
Millions of people in Bangladesh enjoy online betting — but for some, it can spiral out of control. To help prevent that, 11bed runs a robust responsible gaming program.
Our goal is simple — to help every user stay in control of their budget, time, and emotions. To support that, we offer a range of tools, self-assessment resources, and direct assistance.
Keep in mind: Betting is for entertainment only. Never wager more than you can afford to lose.
Use these tools at any time to keep your experience safe and enjoyable
Set daily, weekly, or monthly deposit limits. Decreasing a limit takes effect immediately; increasing one requires a 72-hour waiting period.
Set a limit on how much you can lose within a given period. Once that limit is reached, betting stops — holding yourself to the decisions you've made.
Decide in advance how long you'll play each session. When the time is up, you'll be automatically logged out and shown a break reminder.
Temporarily suspend your account for anywhere between 1 day and 6 weeks. During this period, no betting will be possible and no promotional messages will be sent.
Close your account for anywhere from 6 months to permanently. Once activated, it cannot be cancelled before the set period ends. This is the most effective step for serious cases.
Automatic reminders appear at set intervals to let you know how long you've been playing, how much you've spent, and what your current balance is.
Activate these tools through your account settings or by contacting support directly.
Problem gambling or betting tends to creep up gradually — many people don't realise when it's gotten out of hand. If any of the signs below apply to you, it may be time to seek support:
Placing more bets to recover lost money ("chasing losses")
Hiding your betting from family or friends
Spending money set aside for household expenses on betting
Feeling Restless or Irritable When Not Betting
Skipping Sleep or Meals to Bet
Tried to Stop Betting But Couldn't
If you notice any of these signs: Reach out to us directly at support@11bed.best. We won't judge — we'll help.
Log in to your 11bed account and click the profile icon in the top right corner.
Go to the "Responsible Gaming" section from the settings menu.
Choose your self-exclusion period — 6 months, 1 year, or permanent.
Complete OTP verification for security.
Self-exclusion takes effect immediately and a confirmation will be sent to your email. It cannot be cancelled before the selected period ends.
If you need help, reach us directly via live chat or email.
Work through the questions below on your own — answer honestly
1. Have you ever bet more than your set budget?
2. Have you ever tried to win back money by betting again after a loss?
3. Has betting ever caused conflict with your family?
4. Is Betting Affecting Your Work, Studies, or Daily Life?